Orientation for new Angels who volunteer to work in the Breast Health Clinic and Mammography is an integrated process that covers the duties of the Angel Squad as well as OSHA and The Kirklin Clinic of UAB Hospital (TKC) requirements.
Individuals who express an interest in working with patients in the Breast Health Clinic and Mammography at The Kirklin Clinic of UAB Hospital are contacted directly by the Angel responsible for training. General information about the Angel Squad and the responsibilities of the volunteer is provided. Each volunteer must commit to work at least one four-hour session in the clinic each month.
Each individual requesting orientation is contacted and provided the date, time and place of the training class. Orientation consists of several major components:
–General information about the Angel Squad, its history and organizational structure.
–Coverage of TKC requirements for volunteers as defined by administration.
–Completion of necessary Angel Squad and TKC forms to ensure compliance with all regulatory requirements.
–Specific details about the work of the volunteer and clinic procedures including a detailed tour of the Breast Health Clinic and Mammography.
Each volunteer must attend the initial orientation session and complete the necessary documentation. In addition, each volunteer must schedule a TB test with the TKC employee nurse and receive authorization before he or she can work in the clinic.
Volunteers work in the clinic Monday thru Thursday of each week. Volunteers are needed in Mammography every day of the week.
The patients are the primary focus of the Angels. They introduce themselves and tell the patient about the clinic and about the Angel Squad. Questions may be asked about where they are from and how they discovered their cancer. Some patients may want to discuss their diagnosis and treatment regime. If patients do not, the Angels respect their privacy and do not push them.
Sometimes, the Angel Squad’s ministry is to the caregivers who have questions and fears. The Angels are not medical personnel. Their role is to help patients and caregivers as friends who care in this time of crisis. If hugs are welcomed, they are given. each new volunteer works with a mentor (for the number of sessions necessary) until he or she is familiar with the clinics and the Angel Squad’s role.